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Discussion topic: Sky Go not working on Win 11

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This message was authored by: MrsAL

Sky Go not working on Win 11

I have recently had a new surface tablet / laptop and am going away,  I wanted to put Sky Go on to take with me but every time it launches it dies on my when I get to putting in the password,. 

 

I have tried most of the tips but nothing working?  Does anyone have a fix ? Sky App is the latest one. 

 

2025-08 Cumulative Update for Windows 11 Version 24H2 for arm64-based Systems (KB5063878) (26100.4946) 

 

Sky Go Version 25.3.3.0

 

Any help would be appreciated. 

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This message was authored by: oOMarkOo

Re: Sky Go not working on Win 11

I'm having the same problem.
Has worked fine until I tried it today, the app loads but then constantly spinning wheel when trying to watch any channel:

oOMarkOo_0-1755181594580.png

 

This message was authored by: oOMarkOo

Re: Sky Go not working on Win 11

Sorry I misread the original post, I'm actually not having the same problem, but either way the app has stopped working on Windows 11.

This message was authored by: Jporch316

Re: Sky Go not working on Win 11

Posted by a Superuser, not a Sky employee. Find out more

I think another user posted that updating the sky go app (via settings) to the beta version solved their issue 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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This message was authored by: MrsAL

Re: Sky Go not working on Win 11

Can't get to settings as it won't load? So can't update to Beta..

Don't get to sign in so even if I update to. Beta on another machine it still won't fix it?? 

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This message was authored by: MrsAL

Re: Sky Go not working on Win 11

Still not working an no update from Sky  to fix what should be a simple fix to make something work on a widely used platform ?

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