Discussion topic: Sky Go not working on PS4
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Message posted on 11 Aug 2023 03:08 PM
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Sky Go not working on PS4
I currently have Sky Q with Multiroom. I did try and upgrade to glass but I cancelled it a few weeks ago however I cannot access Sky Go anymore as well my VIP going from Gold to Silver. Please can anyone advise if there is a way round this. Thanks
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All Replies
Message posted on 11 Aug 2023 04:17 PM
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Re: Sky Go not working on PS4
Are you still a Sky Q customer with multiscreen in your account ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 11 Aug 2023 04:27 PM
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Re: Sky Go not working on PS4
Yes I am
Message posted on 11 Aug 2023 04:31 PM
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Re: Sky Go not working on PS4
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 12 Aug 2023 10:28 AM
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Re: Sky Go not working on PS4
Thanks for escalating. We've sent an invite to @SA.
Tom
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