Sky Go not working on Apple TV

[IanD176]

When trying to login to the Sky Go app on Apple TV I get the error message 'Something went wrong. Please try again'. I've deleted the app and reinstalled, but that doesn't work. I can use the app fine on iOS. 

Any ideas or help?

[caesarome]

Do you have a multiscreen subscription ?

Does your password contain anything that isn't a letter or a number ?

[IanD176]

Yes I have a whole home subscription. And yes my password does contain characters other than letters/numbers. And the password is entered correctly as it's copied in directly from my phone. 

[caesarome]

Try changing your password so it only contains letters and numbers:

https://skyid.sky.com/resetpassword/

While this is a long shot it has worked for others previously with this error.

[IanD176]

No changing password doesn't work