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Discussion topic: Sky Go not installing on mac

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This message was authored by: Mcnamee93

Sky Go not installing on mac

Can't get sky go to install on my mac. I have a MacBook Air M1, running Tahoe 26.0.1 macOS. 

I have had it installed and working previously. However a recent update meant that I keep getting a notification saying 'Could not complete installation. The network connection was lost. Please try again later.' 

I have since uninstalled from my mac, and tried to completely reinstall. However no success so far. I've also made sure to open with Rosetta.

 

The strange thing is that every time I attempt to install, the internet on my mac stops functioning for a few mins afterwards. There are no issues at any other time. I've been trying this right next to my wifi box to ensure connection is maximised, speed to hub showing 900mb/s.

 

Has anyone else encountered a similar issue?

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This message was authored by: ayaatreides

SkyGo not downloading on macbook

I download the Sky installer app, i click on it and its runs a loading bar, but then it just disappears once it gets to the end. I'm on a Macbook Air M2, with the latest operating system Tahoe. 

This message was authored by: missShelley01

Re: Sky Go not installing on mac

Yes we can't get it to work either - installer runs but does nothing.

 

Would be nice to get an answer from the sky admins.

This message was authored by: AlexSimmo

Re: SkyGo not downloading on macbook

I've got exactly the same problem. I think it must be to do with the new Tahoe operating system?

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