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Discussion topic: Sky Go new update

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This message was authored by Alan+Hip This message was authored by: Alan+Hip

Sky Go new update

When installing new update a 'Java script error in the main process' came up .  Have experienced lots of previous updates without a problem. 

Any advice to allow access to Sky Go ?

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky Go new update

Posted by a Superuser, not a Sky employee. Find out more

Fully remove Sky Go (see my Sky Go FAQ, link below), check java is up to date then reinstall Sky Go

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox SeriesX
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This message was authored by wendal This message was authored by: wendal

Re: Sky Go new update

Hello

I have kindle fire hd and i have completely removed sky go and istalled it again from the store. 

When cit boots up it says android 7 or above is now required to run sky go. Please update your operating system if possible to continue using the app.

I have checked for updates on my kindle and there isn't any.

Running version fire OS 5.7.1.0 (659664620)

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go new update

Posted by a Superuser, not a Sky employee. Find out more

@wendal 

If you can't update your Kindle then you will not be able to install and use the Sky Go app.

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Alan+Hip
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This message was authored by Alan+Hip This message was authored by: Alan+Hip

Re: Sky Go new update

Many thanks for the feedback

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