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Discussion topic: Sky Go - missing from IOS local network options

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This message was authored by 92basin This message was authored by: 92basin

Sky Go - missing from IOS local network options

Hi

 

I cannot get my Sky Go app to find my Sky Q box. 

One of the obvious things was to check whether Sky Go had local network settings. 

However when I go to Privacy/Local Network Sky Go is missing entirely (which it shouldn't be). 

Have logged out/reinstalled/restarted phone etc. 

 

Also no local network options in the general Sky Go settings page. 

No VPNs etc. 

 

Any thoughts appreciated. 

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Sky Go - missing from IOS local network options

Posted by a Superuser, not a Sky employee. Find out more

Hi @92basin   Have you got the Multiscreen subscription required to connect to your Sky Q box?

92basin
Topic Author
This message was authored by 92basin This message was authored by: 92basin

Re: Sky Go - missing from IOS local network options

Yep. We have the main box and three other rooms. 

This message was authored by Holbri99 This message was authored by: Holbri99

Re: Sky Go - missing from IOS local network options

Have you managed to sort out this issue as I am having the same on my devices. If you did, how did you rectify it please. 

This message was authored by lolreilly This message was authored by: lolreilly

Re: Sky Go - missing from IOS local network options

Same issue here, how do I make sky go request local network access? It's not on the list 

This message was authored by Shera This message was authored by: Shera

Re: Sky Go - missing from IOS local network options

Has anyone found a solution to this problem please.

 

This message was authored by Shera This message was authored by: Shera

Re: Sky Go - missing from IOS local network options

I have just found a solution to this problem. I rebooted my sky box and also my router and after about five munutes I had a message on my iPad to say sky box found. Happy days 

 

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