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Discussion topic: Sky Go for windows won’t start on new HP laptop

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This message was authored by: TraceyMiles

Sky Go for windows won’t start on new HP laptop

Sky Go for windows won’t start on new HP laptop. Downloads the link but won't install. Comes back with a delete code 5. Tried numerous times. Anyone had the same problem? 

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This message was authored by: caesarome

Re: Sky Go for windows won’t start on new HP laptop

Posted by a Superuser, not a Sky employee. Find out more

Give this a try:

 

Uninstall the Sky Go app and then go to 'C:\Users\[your user name]\AppData\Roaming (ensure hidden files/folders are visible) and delete the following folders:


Sky
Sky Go


Empty your recycle bin.

Reboot your PC and then download and install the Sky Go app again via here:


https://www.sky.com/watch/sky-go/windows

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This message was authored by: Sky-Go-Blues

Re: Sky Go for windows won’t start on new HP laptop

Hi, tried this.

 

When the Sky Go App opens, I get the cookie options and after selecting, I still get a blank blue screen.

 

This is on a Windiows 11 laptop.

 

Any other way I can get the Beta Version or any other suggestios.

 

Thanks.

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