Discussion topic: Sky Go for windows won’t start on new HP laptop
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 06 Jan 2026 05:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky Go for windows won’t start on new HP laptop
Sky Go for windows won’t start on new HP laptop. Downloads the link but won't install. Comes back with a delete code 5. Tried numerous times. Anyone had the same problem?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 06 Jan 2026 07:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Go for windows won’t start on new HP laptop
Give this a try:
Uninstall the Sky Go app and then go to 'C:\Users\[your user name]\AppData\Roaming (ensure hidden files/folders are visible) and delete the following folders:
Sky
Sky Go
Empty your recycle bin.
Reboot your PC and then download and install the Sky Go app again via here:
https://www.sky.com/watch/sky-go/windows
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 07 Jan 2026 05:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Go for windows won’t start on new HP laptop
Hi, tried this.
When the Sky Go App opens, I get the cookie options and after selecting, I still get a blank blue screen.
This is on a Windiows 11 laptop.
Any other way I can get the Beta Version or any other suggestios.
Thanks.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page