Sky Go app - download error (iPad)

[beefqueen]

Hi

I am unable to download any content on the Sky Go iPad app. When I try to do so I receive an error message stating that there is insufficient space on my device. However, my iPad has over 120GB of free storage. 

I've restarted the iPad and reinstalled the app but the problem persists. 

Any suggestions to resolve the issue? Thanks!

[caesarome]

I suppose you have deleted the app, rebooted the iPad then installed the app agan ?

[beefqueen]

I rebooted the iPad then - when I found out it still wasn't working - deleted and reinstalled the app. It's still not working, though... 

[caesarome · Accepted solution]

Try this on your iPad:

https://helpforum.sky.com/t5/Sky-Go-Apps/Sky-go-won-t-download/m-p/3898544/highlight/true#M106585

[beefqueen]

Thanks - that worked!

[wza1977]

What is this link? I have this issue but link has no content

[caesarome]

That link isn't working @wza1977 so try this instead:

https://helpforum.sky.com/t5/Sky-Store/Purchases-unable-to-download-due-to-insufficient-space-on-dev...

[wza1977]

Thanks.

Have tried but this doesn't work though, unable to download anything on sky go app, I have loads of free space, other apps work fine. 🤷🏻‍♂️ 

[Noelqualter]

I have sane issue. Is there a solution to this? 

[caesarome]

@Noelqualter 

Did you try this:

https://helpforum.sky.com/t5/Sky-Store/Purchases-unable-to-download-due-to-insufficient-space-on-dev...

[Noelqualter]

I did delete app and reinstall several times. The only questions I get when I reinstall are about privacy and how I'd like my home page for sky go to look.