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Discussion topic: Sky Go and Sky Stream Whole Home

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This message was authored by: chyanmor25

Sky Go and Sky Stream Whole Home

So I have bought the Whole Home but the Sky Go on Apple TV is refusing to play saying I don't have a whole home account? I've confirmed email is same as the email used for my sky account. Any thoughts does it take time for whole home to be added?

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This message was authored by: Annie+UK

Re: Sky Go and Sky Stream Whole Home

Posted by a Superuser, not a Sky employee. Find out more

I have escalated your post to the Community Messaging Team

Check out the link below that explains the process
Escalating a post to a Sky expert

 

Note: you have 48 hours to reply once you have the invite (if you don't reply in time your invite will be automatically closed). Once you have replied you might have a little wait for a team member to get back to you
I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Addie15

Re: Sky Go and Sky Stream Whole Home

Hi there! Thank you for escalating this. We have sent an invite to chyanmor25.

This message was authored by: Addie15

Re: Sky Go and Sky Stream Whole Home

Update-We are closing this session now but if there is anything else in the future we can help you with, please do not hesitate to reach out. Thanks.

This message was authored by: Skyboi1

Re: Sky Go and Sky Stream Whole Home

I also have this problem

 

This message was authored by: caesarome

Re: Sky Go and Sky Stream Whole Home

Posted by a Superuser, not a Sky employee. Find out more

@Skyboi1 

What issue are you having ?

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