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Discussion topic: Sky Go Downloads Insufficient Space

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This message was authored by Tt9 This message was authored by: Tt9

Sky Go Downloads Insufficient Space

Unfortunately raising this topic yet again as Sky seem to have removed the only page that has been acknowledged as fixing the error..

 

iPhone 15 Pro

ios 17.5.1

sky go version 24.2.5 (9CA72FD) (no update available in App Store)

96GB free. 

sky Go will not download shows to the device. Insists there is insufficient storage space. 

I have signed out, deleted the app, restated, reinstalled, accepted the permissions and still the same issue. 

On the third delete and reinstall attempt it did actually download two shows before erroring on the third and saying insufficient storage again. 
I deleted them and it won't download anything at all again now. 


Has anyone got an alternate  solution?

Again, sorry for raising again, so many queries on this I can't believe there isn't a published article on this.

 

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This message was authored by Claudius23 This message was authored by: Claudius23

Re: Sky Go Downloads Insufficient Space

This is ridiculous, I've had this issue for years now , have spoken to multiple sky staff, posted this query on the forum before but still not had a solution that works.

This is a VERY basic issue that I can not believe Skybare still struggling to fix.

This message was authored by hesk1912 This message was authored by: hesk1912

Re: Sky Go Downloads Insufficient Space

Same issue. Deleted app and restarted iPad and managed to download two items but error appeared again on third!

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go Downloads Insufficient Space

Posted by a Superuser, not a Sky employee. Find out more

@hesk1912 

A few months back this is what fixed it for another member so did you select yes when setting it up again:

 

Try deleting the app then rebooting your device before installing the app again. After logging into it make sure you select yes to any permission questions that appear. 

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