Sky Go Does Not Work - Error 1504

[caesarome]

@karamiaschuyler 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

[Lisa-P1987]

Thanks for escalating this. We’ve sent @karamiaschuyler  an invite to chat.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[ClareandAndy]

I have the same problem with a new Lenovo lap top. Skygo stopped working on all iOS devices in January and I went through the whole escalation process then. In the end I was told that sky knew there was a problem and their app developers were working on it and I should keep trying. That was 8 months ago. 
don't waste your time.  Very poor and costly service. 

[Fifi123]

I'm also having this issue "Sky Q is currently unavailable. Please try again later. Code: 1504". Any resolutions would be appreciated.

[ironhawk23123]

I am having same issue. have been looking forward to watching chernobyl. i really need help.

Many thanks,

Leo

[ClareandAndy]

The situation with sky go resolved itself at the turn of the year. It was not working for 12 months. 

[EllieHackwood]

Hi 

I also receive the same error when trying to watch anything on Sky Go:

"Sky is currently unavailable. Please try again later. Code: 1504"