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Discussion topic: Sky Go APP Purchases - Does Not List ALL Items Purchases

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This message was authored by erichayes2000 This message was authored by: erichayes2000

Sky Go APP Purchases - Does Not List ALL Items Purchases

HI There, 

When I log into Sky Go and into Recordings and then purchases it only lists the first 54 movies by alphabetical order rather than the entire listing of purchases which means I cannot access these through the Go App. 

I understand there is a Sky Store App, but I am also trying to view these on a Fire Max 11 and there is no Sky Store app for this device only a SkyGo App so I am struggling to find a way to download movies I have purchsed onto this tablet or viewing through the SkyGo app. 

Surely this setting can be easily changed to allow all purchases to be viewed in the SkyGo app? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go APP Purchases - Does Not List ALL Items Purchases

Posted by a Superuser, not a Sky employee. Find out more

Have you tried logging into the Sky Store website on your device as you purchases can be viewed and watched via here:

 

https://www.skystore.com/n/mlbm/my-library/my-movies

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erichayes2000
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This message was authored by erichayes2000 This message was authored by: erichayes2000

Re: Sky Go APP Purchases - Does Not List ALL Items Purchases

Yes when I clicked play nothing happened. 

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