Hi @shomit
What channel are you trying to watch ?
Can you also check if you can watch the channel on your Sky Q box.
If you can you could be logged into the wrong Sky account potentially
Ive found this if you are subscribed to TV Essentials
With TV Essentials, you‘ll be able to Record, Pause and Rewind Free to air channels and make use of BBC and ITV catch up services as well as Channel 4 and Channel 5 catch up content in SD. You'll also benefit from limited access to Sky Go, so you can enjoy free to air content on the move.
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Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh
Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
