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Discussion topic: Several channels missing

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This message was authored by: BRIANJ1970

Message posted on ‎13 Jan 2025 07:54 PM

Several channels missing

Why are several channels coming up with This channel is currently affected by a problem with our satellite signal.for the price I am paying I would expect a better service.

Please reply by email asap 

 

 

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This message was authored by: caesarome

Message posted on ‎13 Jan 2025 07:57 PM

Re: Several channels missing

Posted by a Superuser, not a Sky employee. Find out more

Do you have Sky+ or Sky Q ?

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Message posted on ‎14 Jan 2025 07:46 AM

Re: Several channels missing

Not able to get all the Apps I'm entitled to and not happy and thinking of leaving after 11 years 

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This message was authored by: Bowlingchris

Message posted on ‎14 Jan 2025 07:53 AM

Re: Several channels missing

I'm not happy as I'm not getting the service I'm paying for  as I am supposed to be getting Netflix and other free channels I am not getting on. I am supposed to be a VIP but I will not be staying with you if I am not getting my money's worth

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Message posted on ‎14 Jan 2025 09:31 AM - last edited: ‎14 Jan 2025 09:32 AM

Re: Several channels missing

Posted by a Superuser, not a Sky employee. Find out more
@Bowlingchris wrote:

 I am supposed to be getting Netflix and other free channels I am not getting on.

 

That's not a Sky Go issue.  Which Sky television platform do you have (Q, Glass or Stream) and what's happening when you try to access the Netflix app (it's not a 'free channel') ?

 

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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