@gogsyboy71 Perhaps you could elaborate?
Why would Sky send a new Sky Q box just because you renewed your contract, what was wrong with the old box?
Is it possible you've been signed up to Sky Stream? Is the new box a Small Square one rather than a large rectangular one?
Does the new box still use the 2 satellite cables?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
