Samsung Tablet Doesn't install Sky Go and I can't watch videos on Sky website

[JamPV]

Hi,

I have a Samsung Tablet Model SM-T230 which is running android version 4.4.2.  When I try and install Sky Go I get a your device is not compatible message.  I can log in to the Sky website but when I try to watch a video I get a 'video unavailable a problem was encountered - please try again later' message.  I can play videos from youtube but not from the Sky website.  Has anyone else encountered any of these issues?

Any advice is welcome.

Jamie 

[TimmyBGood]

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@JamPV wrote:

I have a Samsung Tablet Model SM-T230 which is running android version 4.4.2. 

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 Android KitKat is a decade old, and Go isn't supported on it.  Sky lists 5.1 (Lollipop) as the oldest viable release.

https://www.sky.com/help/articles/app-desktop-lookup 

That anything  still works on a tablet of that vintage is largely coincidental.

[JamPV]

Thanks @TimmyBGood for your reply.  I just found the tablet after it had been in a draw for a few years.  I didn't think it would work but was just checking.