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Discussion topic: SKy go app not working with Windows 11

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This message was authored by Ahbzx This message was authored by: Ahbzx

SKy go app not working with Windows 11

Everytime I try run the Sky Go app it crashes and closes. I have tried deleting every Sky related folder that has been recommended in the various other discussions (including everything in the bin) and restarting my laptop but the same thing happens. Can this please be escalated as I'm out of ideas?

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: SKy go app not working with Windows 11

Posted by a Sky employee

Hi there Ahbzx, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Addie15 This message was authored by: Addie15

Re: SKy go app not working with Windows 11

Posted by a Sky employee

Update-We are closing this session after not receiving further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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