Can't watch recordings on sky go since my contact remewed.

[AlanPWalk]

I do have multi screen and I can't even get the Recordings in the navigation on Sky Go app with my laptop - after an issue with app Recordings would not open the Q sky box so deleted the app and re-installed with a fresh copy - but now no Recordings - worked for the first 3 years with sky - so what changed ??????

[caesarome]

I take it your laptop and your Sky Q box are in the same network so have you tried a reboot of your Q box ?

[Langy0123]

Yes tried everything. Sky are useless and this sky community thing it keeps promoting and sending me too isn't much better I don't know why sky rely on it. It was weeks ago I posted. 

[Peggy3]

I've been having the same problem, couldnt see any of my recordings on my mac.... just reinstalled and the option for recordings isnt even there anymore?!?! Whats going on? 

[AlanPWalk]

Yes my laptop and Q box are on the same network and yes i've followed all the resets sugested by sky Q box  reset Wifi box reset laptop resets and reinstalls etc....

thank you

[caesarome]

@AlanPWalk @Peggy3 

I would send an email to the apps team about this - apps@sky.uk