Discussion topic: Problem with sky go

This message was authored by: Allan801 · ‎10 Jul 2024

Hi there I have an active sky subscription which I've had for about a year now I downloaded sky Go and it tells me to log in which I do and then it tells me that I do not have an active subscription to activate sky Go so can someone please explain why this is happening

This message was authored by: caesarome · ‎10 Jul 2024

@Allan801

When you joined Sky a year ago were you a new customer or had you left sometime in the past then returned, if the answer is no then try this:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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This message was authored by: caesarome · ‎10 Jul 2024

@Allan801

When you joined Sky a year ago were you a new customer or had you left sometime in the past then returned, if the answer is no then try this:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Problem with sky go

Problem with sky go

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