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Discussion topic: Paying for Sky Go

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This message was authored by CassieWyatt This message was authored by: CassieWyatt

Paying for Sky Go

I've got sky television and it includes sky sports, I can't watch anything on Sky Go. I've just been told on the phone that I need to pay an extra £6 to be able to watch on my phone. This can't be right, can it? 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Paying for Sky Go

Posted by a Superuser, not a Sky employee. Find out more

How are you trying  to access Sky Go?



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

This message was authored by caesarome This message was authored by: caesarome

Re: Paying for Sky Go

Posted by a Superuser, not a Sky employee. Find out more

You do not need to pay for Sky Go Extra as you can login to the app with your Sky ID and watch the same channels and content that you can via your Sky box. You will be unable to view your recordings from your Sky Q box as this does requite an extra subscription (multiscreen) but that apart you can use Sky Go to view all other content.

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CassieWyatt
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This message was authored by CassieWyatt This message was authored by: CassieWyatt

Re: Paying for Sky Go

On my phone

CassieWyatt
Topic Author
This message was authored by CassieWyatt This message was authored by: CassieWyatt

Re: Paying for Sky Go

I'm trying to access it on my phone

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Paying for Sky Go

Posted by a Superuser, not a Sky employee. Find out more

@CassieWyatt wrote:

I'm trying to access it on my phone


Yeah so in that case you certainly shouldn't be paying the extra £6 for Sky Go extra as you don't need that to watch via mobile.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

CassieWyatt
Topic Author
This message was authored by CassieWyatt This message was authored by: CassieWyatt

Re: Paying for Sky Go

Thank you.  I have rung them and it's all sorted.  You are absolutely right.  

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