Offline Dowload error 3-25

[Rijo1880]

Download to Tablet (only has wifi ) a TV series 

Plays fine at home and at a friend's (no wifi here)

On a trian  now getting error 3-25 

I've rebooted twice but still same 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
 

[Peter+D123]

Did this get resolved? The same has just happened to me on a flight.