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Discussion topic: MAC Sky Go App Error Code: PFE 9001

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This message was authored by: smillea

MAC Sky Go App Error Code: PFE 9001

I can no longer watch using my Sky Go App on Mac; recieving error code: PFE 9001

 

Sky Go Displays

- TV guide appears

- Programs appears

- Recording appear

- Clicking to watch anything produces error code: PFE 9001

 

Troubleshooting:

- Restarted app; error persisted

- Removed app; error persisted

- Removed from application support; error persisted

- Removed from preferences; error persisted

- Removed from cache; error persisted

- Turned of connection to Sky Q box; error persisted

- No VPN; error persisted

Cisco Player not present; error persisted

 

Mac

Chip: Apple M1 Pro

Memory: 32 GB

Mac OS: Ventura

 

iOS

Sky go works perfectly fine on iOS on the same network. 

 

Please advise of next steps to troubleshoot.

 

 

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