Discussion topic: I pay tnt sports through my sky bill but can’t access it on sky go

This message was authored by: Daniel-Stephen · ‎31 Oct 2023

Hi there, I pay for tnt sports through my sky package, however I cannot view this channel on my sky go app. Anything that can be done to rectify this?

This message was authored by: Daniel-Stephen · ‎31 Oct 2023

It comes up with a message saying - to. Watch this content, please upgrade your subscription

This message was authored by: caesarome · ‎31 Oct 2023

@Daniel-Stephen

To be clear you pay Sky for TNT access and not Bt themselves ?

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This message was authored by: Daniel-Stephen · ‎31 Oct 2023

Yes, it was added through the my sky app so not BT

This message was authored by: caesarome · ‎31 Oct 2023

@Daniel-Stephen

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Mr+Flibbles+86 · ‎31 Oct 2023

Thanks for escalating this. We’ve sent an invite to chat.

This message was authored by: Mr+Flibbles+86 · ‎02 Nov 2023

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Discussion topic: I pay tnt sports through my sky bill but can’t access it on sky go

I pay tnt sports through my sky bill but can’t access it on sky go

All Replies

Re: I pay tnt sports through my sky bill but can’t access it on sky go

Re: I pay tnt sports through my sky bill but can’t access it on sky go

Re: I pay tnt sports through my sky bill but can’t access it on sky go

Re: I pay tnt sports through my sky bill but can’t access it on sky go

Re: I pay tnt sports through my sky bill but can’t access it on sky go

Re: I pay tnt sports through my sky bill but can’t access it on sky go

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