I’m getting an error code (e07282b0) on the Sky Go app on my Xbox since starting my new Sky Wi-fi

[Mgore28]

As described above in the summary, we have recently had our Wi-fi connected and set up. I am using the Sky go app on my Xbox connected to the new Wi-Fi and I’m getting an error code (e07282b0) and 'sorry but there was a problem playing the selected video, please try again later'. I have uninstalled the app reset the Wi-Fi and nothing, I connected my Xbox to my phone hot spot to see whether the Sky Go services were down and it worked fine connected to my phone hot spot. So there's definitely an issue with the Sky Internet. Any suggestions? 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom73]

I am also having the same issue 

[Alextttttttttt]

Hi

I've just had exactly the same issues

sky go was working fine through my Xbox Series S, until today when my new sky wifi came online and I'm now getting the error message on my sky go on the Xbox. 

Was there a solution? 

thanks in advance