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Discussion topic: I have a error code PFE 9500 how to fix?

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This message was authored by pinnocky This message was authored by: pinnocky

I have a error code PFE 9500 how to fix?

I have a code : PFE 9500 everytime I start anything on Sky Go on my laptop. I have tried everything including changing the sound settings, uninstalling and reinstalling the app. I would appreciate any help. Thanks 

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This message was authored by caesarome This message was authored by: caesarome

Re: I have a error code PFE 9500 how to fix?

Posted by a Superuser, not a Sky employee. Find out more

Two things to try that have worked for others in the past:

 

Try connecting an external speaker to your PC or Mac that you are using.


Or try reducing your sound settings from 24 bit 384 Khz to 16 bit 44.1 Khz within Windows sounds settings.

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pinnocky
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This message was authored by pinnocky This message was authored by: pinnocky

Re: I have a error code PFE 9500 how to fix?

Thank you for your prompt response.

Unfortunately I have tried both to no avail !

Thank you

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