0

Discussion topic: I can’t get sky go to work. It just says I haven’t got the right package but I have

Reply
This message was authored by Janet111 This message was authored by: Janet111

I can’t get sky go to work. It just says I haven’t got the right package but I have

I can't get sky go to work.  The message keeps telling me to go to MySky and check my subscription.  I have a sky package but sky go doesn't seem to recognize this

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: I can’t get sky go to work. It just says I haven’t got the right package but I have

Posted by a Superuser, not a Sky employee. Find out more

@Janet111 

Try linking your acciuynt to your Sky ID as per this:

 

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion