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Discussion topic: How do i remove an unknown xbox console from using my skygo account

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This message was authored by: Jane199

How do i remove an unknown xbox console from using my skygo account

I have removed the device a number of times from my skygo devices and changed my sky account password twice but the device just seems to come back. How do I permanently stop it from using my account 

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This message was authored by: Annie+UK

Re: How do i remove an unknown xbox console from using my skygo account

Posted by a Superuser, not a Sky employee. Find out more

See Q09  of my Sky Plus FAQ (link in my forum signature below)

I am NeurodivergentMy Sky FAQs: Glass Stream Go Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
This message was authored by: caesarome

Re: How do i remove an unknown xbox console from using my skygo account

Posted by a Superuser, not a Sky employee. Find out more

@Jane199 

First change your password:

https://skyid.sky.com/resetpassword/


Then go to this link:

https://skyid.sky.com/authorise/manage


If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off. This might not happen straight away but should do soon enough.

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