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Discussion topic: How do I get 4k on sky go?

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This message was authored by afrochuck This message was authored by: afrochuck

How do I get 4k on sky go?

Why can't SKY GO stream in 4k when other apps like Apple TV and Netflix can do it easy

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This message was authored by caesarome This message was authored by: caesarome

Re: How do I get 4k on sky go?

Posted by a Superuser, not a Sky employee. Find out more

4K isn't an option via Sky Go as it never has been.

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This message was authored by lettice This message was authored by: lettice

Re: How do I get 4k on sky go?

Posted by a Superuser, not a Sky employee. Find out more

There are no plans I am aware of that Sky Go will be broadcasting 4k content in Sky Go anytime soon.

Being as many use it when away from their home broadband and using a 4g/5g mobile connection, broadcasting in 4k would be quite a challenge and probably not possibly at all with the 4g and 5g network when mobile.

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This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: How do I get 4k on sky go?


@afrochuck wrote:

Why can't SKY GO stream in 4k when other apps like Apple TV and Netflix can do it easy


Sky Go is designed mainly for mobile devices and for watching 'on the go' so there's no point in it sucking up huge amounts of bandwidth with 4K streams when they're mainly going to be viewed on a mobile phone, tablet or laptop with a screen size of 6-14 inches on average. 

 

Sky won't offer 4K via Sky Go on Apple TV 4K boxes or Consoles because they'd rather you pay for Whole Home and get it via a Stream puck. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How do I get 4k on sky go?

Posted by a Superuser, not a Sky employee. Find out more

@afrochuck 

 

Realistically, being a no-cost add-on to the subscription Sky television hardware platforms throughout its history, Go just isn't a priority for that kind of attention.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: How do I get 4k on sky go?


@afrochuck wrote:

Why can't SKY GO stream in 4k when other apps like Apple TV and Netflix can do it easy


Do you own a mobile device that supports a screen resolution of 4096x2160😉

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This message was authored by Ajaxajax This message was authored by: Ajaxajax

Re: How do I get 4k on sky go?

Sarcasm not helpful.  I have apple TV running skygo. It provides 4k on other streaming services but skygo is a pathetic 720. My primary sky-Q box is only place I can get sky in UHD. My 2nd TV with sky mini has only HD. I would like to use skygo on ATV to get UHD.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How do I get 4k on sky go?

Posted by a Superuser, not a Sky employee. Find out more

@Ajaxajax 

 

Sky Q is nearly nine years old, and Go is just not particularly versatile (and, realistically, not a priority for Comcast as it's a legacy product).  The current Sky platform for multiple points of UHD output is Sky Stream.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Ajaxajax This message was authored by: Ajaxajax

Re: How do I get 4k on sky go?

It's not a development issue to enable UHD on skygo for specific(capable) devices - it is a deliberate policy decision. The band is playing while the ship sinks...

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: How do I get 4k on sky go?

Posted by a Superuser, not a Sky employee. Find out more

@Ajaxajax wrote:

It's not a development issue to enable UHD on skygo for specific(capable) devices - it is a deliberate policy decision. The band is playing while the ship sinks...


Your source for this is?

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How do I get 4k on sky go?

Posted by a Superuser, not a Sky employee. Find out more

@Ajaxajax wrote:

- it is a deliberate policy decision. 


Quite possibly: Go is not a priority product.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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