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Discussion topic: External output blocked

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This message was authored by: Tobyx

External output blocked

Trying to use skygo app on samsung tablet Nave insta.lled, uninstall, reinstalled, updated, allowed permissions etc please help
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This message was authored by: caesarome

Re: External output blocked

Posted by a Superuser, not a Sky employee. Find out more

Do you have the device connected or casting to something ?

 

In permissions have you allowed pictures and videos ?

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This message was authored by: Tobyx

Re: External output blocked

The device is a Samsung Tablet, connected to the same Wifi as the sky.  I am not trying to cast or mirror any screens.  I have also tried to do it on my own Wifi data as well as a completely seperate broadband, yet I am getting the same error message EVERY time.

 

Pictures, videos are allowed in permissions

 

Co-incidentally, the skygo app works on my Samsung phone.  I have uninstalled it regularly to try and get it working on my tablet, but this does not work

 

Any help would be appreciated as getting frustrated

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