Discussion topic: Error code DO-0 when trying to download to Mac

This message was authored by: acepilotsmith · ‎28 Mar 2023

I've just installed Sky Go on my Mac. I can watch live TV fine, but I am constantly getting error code DO-0 when trying to download to computed. OS is up to date, I've tried signing out and back in again, still doesnt work. Wifi connection is fine. Any ideas?

Thank you 🙂

This message was authored by: caesarome · ‎28 Mar 2023

If you are trying to download do you have. Sky Go Extra on your account as this is needed before you can do this,

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This message was authored by: acepilotsmith · ‎28 Mar 2023

Thanks for the quick response. No I dont... I have Sky Stream and whole home subscription, and just assumed that would be enough. Is Sky Go Extra a separate app?

This message was authored by: caesarome · ‎28 Mar 2023

As a Whole Home customer you can get Sky Go Extra added to your account for free to give Sky a call to do this.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Error code DO-0 when trying to download to Mac

Error code DO-0 when trying to download to Mac

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