Error Code: PFE 9009-IH on SKY Go (Correct SKY subscription required)

[Del21690]

Using SKY Go, every selection I try, with the exception of BBC 1 and 2, results in an Information Box saying I need the correct SKY subscription to watch and an error code: PFE 9009-IH. I have a full subscription and have used SKY Go successfully previously.

[caesarome]

@Del21690 

If you have made no changes recently to your account like going from Sky Q to Glass or stream then try  running Sky Go as an administrator.

[Del21690 · Accepted solution]

Thanks for the reply, but I eventually removed and reinstalled the App which seems to have fixed the problem. I probably should have done that first thing!!

Cheers,

Del