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Discussion topic: Error Code: PFE 9009-IH on SKY Go (Correct SKY subscription required)

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This message was authored by: Del21690

Error Code: PFE 9009-IH on SKY Go (Correct SKY subscription required)

Using SKY Go, every selection I try, with the exception of BBC 1 and 2, results in an Information Box saying I need the correct SKY subscription to watch and an error code: PFE 9009-IH. I have a full subscription and have used SKY Go successfully previously.

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This message was authored by: caesarome

Re: Error Code: PFE 9009-IH on SKY Go (Correct SKY subscription required)

Posted by a Superuser, not a Sky employee. Find out more

@Del21690 

If you have made no changes recently to your account like going from Sky Q to Glass or stream then try  running Sky Go as an administrator.

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