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Discussion topic: Code error 1410

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Avatar for bru109
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This message was authored by: bru109

Message posted on ‎15 Jan 2023 04:10 PM

Code error 1410

Recieve 'Error code 1410' every time I load sky and try and watch something. @Greenfingers001 

 

II have not amended anything to do with my sky subscription, however all of a sudden I am unable to watch all sky channels I have subscribed to. It worked last week and nothing has changed. The device is the same and has been registered. @Greenfingers001 

 

I would appreciate a speedy response and for this to be fixed immediately if possible... as I am currently missing the North London Derby. 

 

Thanks

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎15 Jan 2023 04:12 PM

Re: Code error 1410

Posted by a Superuser, not a Sky employee. Find out more

Is the app connected to your Sky Q box because if it is you need multscreen on your package to use it. If it isn't are you using the correct Sky ID to login to the app with ?

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