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Discussion topic: Chromebook Sky Go issues again

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This message was authored by: Skyuser333

Message posted on ‎20 Oct 2023 06:34 PM

Chromebook Sky Go issues again

My chromebook updated to Version 118.0.5993.86 (Official Build) (64-bit) a few days ago and now the recording option is missing and ITV local news is the wrong region.
I have tried all the usual solutions ie restarting router and Sky Q box, uninstalling and reinstalling the app, I even powerwashed my chromebook. Does anyone have the same issue or even better a solution?
I pay extra for Sky Go extra so the app should not have so many issues especially as chromebook are now very popular. Hope sky are aware and a fix is sort asap.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎20 Oct 2023 07:51 PM

Re: Chromebook Sky Go issues again

Posted by a Superuser, not a Sky employee. Find out more
@Skyuser333 wrote:

Hope sky are aware and a fix is sort asap.

You can let the know via this email address - apps@sky.uk

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This message was authored by: Skyuser333

Message posted on ‎20 Oct 2023 09:17 PM

Re: Chromebook Sky Go issues again

Well some how many hours later doing nothing after everthing posted above everything has been restored, hope it stays 'fixed', had no updates either. I can watch my recordings while OH watches his sport on the tv now.

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