This discussion topic has been answered Discussion topic: Cannot view my recorded programs or go back to start of a program that has started. .

This message was authored by: Grantybaz · ‎26 Nov 2025

Since I got my new router and fibre WiFi this week, I can't view my recorded programs and can't go back to the start of programs that have started.

im so fed up of Sky tv. Never had any of these issues with Virgin Media.

This message was authored by: MarkGoldsmith · ‎27 Nov 2025

@Grantybaz wrote:
Yes in sky go and on sky glass tv too

There is no link between Sky Glass and Sky Go so you can't access your Glass playlist via Sky Go.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: caesarome · ‎26 Nov 2025

@Grantybaz

Is this happening on Sky Go ?

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This message was authored by: Grantybaz · ‎26 Nov 2025

Yes in sky go and on sky glass tv too

This message was authored by: MarkGoldsmith · ‎27 Nov 2025

@Grantybaz wrote:
Yes in sky go and on sky glass tv too

There is no link between Sky Glass and Sky Go so you can't access your Glass playlist via Sky Go.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Grantybaz · ‎27 Nov 2025

Thanks for your comment but I wasn't asking about Sky Go. Someone asked ME about it.

I don't really use sky go except for football live when I'm out.

MY issue is the sky glass tv not doing what it's supposed to. That was my query.

thanks

This message was authored by: caesarome · ‎27 Nov 2025

@Grantybaz

If you have an issue with Sky Glass then you would be best off starting a new post here in the Sky Glass forum:

https://helpforum.sky.com/t5/Sky-Glass-Live/bd-p/sky-glass

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This message was authored by: Grantybaz · ‎27 Nov 2025

Didn't realise this was only Sky Go!!!

apologies

This discussion topic has been answered Discussion topic: Cannot view my recorded programs or go back to start of a program that has started. .

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