Discussion topic: Cannot access SkyGo as app thinks I’m abroad when I’m not

This message was authored by: GraceD · ‎13 Aug 2023

When trying to access Sky Go a messages comes up denying access as it thinks we're outside UK when we're not

This message was authored by: caesarome · ‎13 Aug 2023

Are you at your home and connected to your Wifi connection, if so try a reboot of your broadband router ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: GraceD · ‎13 Aug 2023

We have tried that and deleting app before reinstalling .... thanks for your help

This message was authored by: GraceD · ‎15 Aug 2023

Thanks to all. The fault lay with BT - hadn't reset everything after doing repairs ...

Discussion topic: Cannot access SkyGo as app thinks I’m abroad when I’m not

Cannot access SkyGo as app thinks I’m abroad when I’m not

All Replies

Re: Cannot access SkyGo as app thinks I’m abroad when I’m not

Re: Cannot access SkyGo as app thinks I’m abroad when I’m not

Re: Cannot access SkyGo as app thinks I’m abroad when I’m not

Was this discussion not helpful?

Search Sky Community

Start a new discussion