01 Nov 2024 01:31 PM
Previously I'd go onto the sky go app on my phone and then go to manage devices. I could then see them, remove them, add a new device etc.
Ive go on today and the whole layout has change, for the worse. Not just the look of it, but now it only lists the devices. There's no option to remove a device, add a new device etc.
how do I do this now??
01 Nov 2024 01:41 PM
Posted by a Superuser, not a Sky employee. Find out moreI see what you mean as I can see my devices but no option to remove them.
This link still allows mean to remove mine:
https://www.sky.com/productsettings/tv
01 Nov 2024 02:30 PM
Yeh that link has helped, but really, I should be able to do it in the app like I always have.
why go changing things that don't need to be changed!
and not a lot of people are gonna know about/come across the website options.
so will then be completely stuck!
Sky being Sky as always.
01 Nov 2024 04:19 PM
Posted by a Superuser, not a Sky employee. Find out moreNo idea why you can't do this via the app itself anymore but you shouldn't have to remove a device anyway because when you register a new one if all you slots have been used it the system will remove the device that hadn't been used the longest.
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