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Discussion topic: Blank screen when go to recordings

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This message was authored by: TwinklyEyes

Message posted on ‎12 Feb 2023 12:47 AM

Blank screen when go to recordings

Hi all,

I have been watchig my recordings on my laptop for weeks now, but a couple of days ago it stopped working. I go to recordings and the screen is blank blue. 

I have uninstalled amd reinstalled, restarted laptop, no joy. I can watch live TV, but not what I have recorded. There are now issues with the Sky Q box or router, or laptop. Done all the usual checks.

Any suggestions please?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎12 Feb 2023 09:40 AM

Re: Blank screen when go to recordings

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a reboot of your Sky Q box ?

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This message was authored by: TwinklyEyes

Message posted on ‎14 Feb 2023 01:25 AM

Re: Blank screen when go to recordings

Hi 

Yes, still no luck!

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