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Discussion topic: Basic info for old person

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This message was authored by: Roy58

Basic info for old person

I pay to subscribe to Sky Sports, Does this entitle me to watch it on the app and online? The website asks me to subscribe to Sky Sports when I log on but I don't know why when I already pay to watch it on TV. Thanks and sorry if this is a daft question, the virtual chat was hopeless.

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This message was authored by: caesarome

Re: Basic info for old person

Posted by a Superuser, not a Sky employee. Find out more

@Roy58 

Are you a Sky TV customer with the sports package ?

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This message was authored by: Anonymous

Re: Basic info for old person

@Roy58 If you to subscribe to Sky Sports then you should be able to watch on the Sports app and Sky Go. 

 

If it's asking you to subscribe is it possible you're using a different email address, then the system is not recognising you as a subscriber?

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This message was authored by: Roy58

Re: Basic info for old person

Yes I am

This message was authored by: caesarome

Re: Basic info for old person

Posted by a Superuser, not a Sky employee. Find out more

@Roy58 

Give this a try:

 

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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