Hi @Chris1100
Try resetting your network connection in settings as described here: https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm
Once reset turn your TV/Puck off at the mains for 5 minutes, power back on and join your device to your EE router.
One thing to also check is that you haven't paused internet connectivity to the devices or group etc in the EE app / WiFi controls.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
