appalling service

[Johnclarke1]

booked a sky glass installation n for my mother 94 yr old ......02 26  was told it was cancelled ....no reason ?contacted sky unavailable phone service 12x calling without result .........service stinks had to call sky uk to get through to a line in Ireland?  appaling customer service !

sky box installation on /02/26  was told only delivery now on /03/26 ? ...... no other reason ,i have booked time off work  10 days ago to be here for installation ,explained the situation ..........this company is not user friendly  and i certainally would not reccomend using it ,unless you wish to pointlessly waste your life away on an incompetent phone and call to india service  zero star rating !  00000

[GD1]

@Johnclarke1  You're not co tacting Sky by posting here, nor will your feedback be seen by them  The correct way to raise a complaint is detailed here https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/