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Discussion topic: Tv not working

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This message was authored by: Fay19

Message posted on ‎15 Nov 2025 05:39 PM

Tv not working

Hi my sky glass tv isn't turning on or working 

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Avatar for BenJoBanjo
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This message was authored by: BenJoBanjo

Message posted on ‎15 Nov 2025 05:44 PM

Re: Tv not working

@Fay19 wrote:

Hi my sky glass tv isn't turning on or working 

Have you tried it on a different power socket? Does it have any lights on it or is it completely dead?

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This message was authored by: Jporch316

Message posted on ‎15 Nov 2025 07:34 PM

Re: Tv not working

Posted by a Superuser, not a Sky employee. Find out more
@Fay19 wrote:

Hi my sky glass tv isn't turning on or working 

Hi @Fay19 

 

Try pulling the plug for 10 minutes 

——————————————————————————
Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.


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Message posted on ‎20 Nov 2025 11:54 AM

Re: Tv not working

Check the fuse

Tim
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Avatar for 2muchTV
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Message posted on ‎20 Nov 2025 12:55 PM

Re: Tv not working

You might also want to check the warranty status of the TV. 

Former Sky HD+, Q and Stream customer
Now TV Sports + Entertainment + Cinema + Ultra Boost @ £31 pm (till October 2026)
2 x FTTP lines: Digi £15 pm 900/900 & Aquiss £36pm 80/20
Connected in dual WAN to 3 x Asus XT9 mesh & 2 x Asus RT-AC58U
65" Samsung S92C OLED TV
6 other streaming TVs
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