Tv keeps dropping out

[Avril61]

I have repeatedly contacted you. Iv changed providers of broadband to sky. Still tv drops out . Iv got the sky booster pod still tv drops out . Im been assured that this woukd not happen but it still is .it need to be sorted

[peter-marlow+1966]

Avril61

Welcome  to the forum 

We are all fellow customers on here like yourself, you are not talking to sky 

Have you  checked what speed  your  tv  is getting? You can do this  by opening Netflix going to help opening that and running check my network . For hd channels  you need a minimum of 25mps and for uhd channels  you  need a minimum of 35mps. If you  can connect the tv with an ethernet cable it is more stable than WiFi  also remember  that the more devices that you have connected to the Internet the weaker the signal is to each one.also try unplugging the tv for about 10 minutes if none of them work then you will need to call sky