Discussion topic: Ts
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Message posted on 08 Mar 2026 03:36 PM
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Ts
I have had the sky glass for about four years no problems all of a sudden it's gone blank screen cannot do anything with it will not turn on rebooted nothing please help
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Message posted on 08 Mar 2026 03:41 PM
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Re: Ts
@stuart2000 wrote:I have had the sky glass for about four years no problems all of a sudden it's gone blank screen cannot do anything with it will not turn on rebooted nothing please help
Best you can hope for is leaving it unplugged overnight and see if that brings it back
assuming there's a standby light ? If not maybe the fuse in the plug ........
Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.
Message posted on 08 Mar 2026 04:16 PM
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Re: Ts
Have you tried the recovery procedure in step 4 of this help article;
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
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