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Discussion topic: Ts

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This message was authored by: stuart2000

Ts

I have had the sky glass for about four years no problems all of a sudden it's gone blank screen cannot do anything with it will not turn on rebooted nothing please help

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This message was authored by: Jporch316

Re: Ts

Posted by a Superuser, not a Sky employee. Find out more

@stuart2000 wrote:

I have had the sky glass for about four years no problems all of a sudden it's gone blank screen cannot do anything with it will not turn on rebooted nothing please help


Best you can hope for is leaving it unplugged overnight and see if that brings it back 

 

assuming there's a standby light ? If not maybe the fuse in the plug ........

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Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.


This message was authored by: lettice

Re: Ts

Posted by a Superuser, not a Sky employee. Find out more

Have you tried the recovery procedure in step 4 of this help article;

 

https://www.sky.com/help/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-tv/articles...

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