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Discussion topic: Technicalfault1

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This message was authored by: Technicalfault1

Message posted on ‎27 Jan 2026 11:24 AM

Technicalfault1

Just keeps saying there's a technical fault, it's showing all the channels but the minute you try it on a channel the message says loading & then comes up with technical fault

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎27 Jan 2026 12:30 PM

Re: Technicalfault1

Posted by a Superuser, not a Sky employee. Find out more

Hi @Technicalfault1 

 

Have you restarted your Glass and your broadband router? Is it affecting live TV only or are apps not working? Have you checked your connection in settings?

 

Please provide more details and the community will do it's best to assist.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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