Technical issue - Sky glass

[LPR]

My Tv works for about 20 minutes then it goes to a blue screen and says 'there is a technical issue, which is preventing you from watching Tv'

The sound however still plays.

I have reset the TV and router multiple times. It says excellent connection.

if I press home the picture comes back I can then watch a program for about 20 minutes again and the loop starts all over again. 

[Danz994]

Hi there @LPR I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141