0

Discussion topic: TV switched off by selecting App

Reply
This message was authored by: TR35

TV switched off by selecting App

My Panasonic TV switches off when I select various apps/sources using my Sky Glass remote. I have to turn the TV back on each time using the Panasonic remote. The Sky remote is set up to turn the TV on and off and adjust the volume but this new issue has recently arisen.

Reply

All Replies

This message was authored by: Brill+Gill

Re: TV switched off by selecting App

Posted by a Sky employee

Hi @TR35, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

Reply