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This message was authored by: Abdn607

Message posted on ‎14 Apr 2026 06:47 PM

TV guide

Hello, 

 

My TV guide on the home screen seems to be a bit jumbled up. 

I have BBC one and then sky news, it's seems to all be mixed and opposed to be in order. 

 

I've tried refreshing apps, a reboot and unplugged. 

 

Any idea?

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Avatar for mikealanr
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This message was authored by: mikealanr Answer

Message posted on ‎14 Apr 2026 08:10 PM

Re: TV guide

Posted by a Superuser, not a Sky employee. Find out more

Hi @Abdn607 

 

Sounds like you may have set up favourites. There is a button that sets frequently watched channels. See: https://www.sky.com/help/articles/using-favourites-on-sky-q

 

(It's got information for Glass although the link says Q)

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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Avatar for mikealanr
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What's this?
Superuser
This message was authored by: mikealanr Answer

Message posted on ‎14 Apr 2026 08:10 PM

Re: TV guide

Posted by a Superuser, not a Sky employee. Find out more

Hi @Abdn607 

 

Sounds like you may have set up favourites. There is a button that sets frequently watched channels. See: https://www.sky.com/help/articles/using-favourites-on-sky-q

 

(It's got information for Glass although the link says Q)

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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