This discussion topic has been answered Discussion topic: Sky logo on screen

This message was authored by: StephenTurner · ‎02 Mar 2026

My sky puck wont load up . Just has the sky logo onscreen .

This message was authored by: mikealanr · ‎02 Mar 2026

Follow the steps outlined here: https://www.sky.com/help/articles/setting-up-sky-glass-sky-logo

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr · ‎02 Mar 2026

Hi @StephenTurner

Follow the steps outlined here: https://www.sky.com/help/articles/setting-up-sky-glass-sky-logo

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This discussion topic has been answered Discussion topic: Sky logo on screen

Sky logo on screen

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