Discussion topic: Sky glass
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Message posted on 01 Aug 2026 09:23 AM
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Sky glass
After 3 months my sky glass has started switching to a blank screen. Can I send it back and switch to sky streaming
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All Replies
Message posted on 01 Aug 2026 09:36 AM
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Re: Sky glass
@Val8912 wrote:
Can I send it back and switch to sky streaming
You'd need to negotiate that with Sky: they may well want to swap the set out with another one.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 01 Aug 2026 09:37 AM - last edited: 01 Aug 2026 09:38 AM
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Re: Sky glass
@Val8912 You're outside the 30 day cool off, unless you can prove the TV has a manufacturing defect you won't be able to return it as faulty but as @TimmyBGood speak to Sky they may be able to swap it.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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