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Avatar for SLARTY+BARTFAST
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This message was authored by: SLARTY+BARTFAST

Message posted on ‎22 Jan 2026 02:17 PM

Sky glass

I currently have the first sky glass tv and it is fantastic the only issue is its too big for the room I have it in can I get an exchange for smaller version I have not been able to find some to help me with this hope there is an easy solution thanks .

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Avatar for mikealanr
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This message was authored by: mikealanr Answer

Message posted on ‎22 Jan 2026 02:47 PM

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @SLARTY+BARTFAST 

 

No you own the TV from day one. You can purchase a second TV / replacement but you will still be liable for the payments on the loan agreement. You can return in the first 31 days.

 

Also gen 2 came out February 2025 so if it's a gen 1 it won't hold much residual value selling privately.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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Avatar for mikealanr
Level 12 icon
What's this?
Superuser
This message was authored by: mikealanr Answer

Message posted on ‎22 Jan 2026 02:47 PM

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @SLARTY+BARTFAST 

 

No you own the TV from day one. You can purchase a second TV / replacement but you will still be liable for the payments on the loan agreement. You can return in the first 31 days.

 

Also gen 2 came out February 2025 so if it's a gen 1 it won't hold much residual value selling privately.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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